Serene Boutique Hotel & Spa

Serene Boutique Hotel & Spa

Address: 16-18 Bat Su, Hoan Kiem, Hanoi, Vietnam

Description

Welcome to the Serene Boutique Hotel & Spa, a luxurious haven nestled in the heart of Hanoi's historic Hoan Kiem district. This elegant hotel offers a perfect blend of modern comforts and traditional Vietnamese charm, making it an ideal choice for both leisure and business travelers. With top-notch facilities and exceptional service, guests can indulge in a truly relaxing stay.

Facilities

At Serene Boutique Hotel & Spa, guests can enjoy a wide range of facilities designed to enhance their experience:

• Free WiFi: Stay connected with complimentary WiFi available in all areas.
• Amenities: Family rooms, spa and wellness center, non-smoking rooms, and a 24-hour front desk.
• Room Service: Enjoy delicious meals from the comfort of your room.
• Breakfast: Start your day with a very good breakfast included in your stay.

Room Features

The guest rooms at Serene Boutique Hotel & Spa are designed for comfort and relaxation:

• Wardrobe or closet
• Flat-screen TV with cable channels
• Minibar and electric kettle
• Private bathroom with free toiletries, bathrobe, and hairdryer
• Alarm clock and socket near the bed for convenience

Activities

For those looking to explore, the hotel offers various activities:

• Cooking classes (additional charge)
• Local culture tours (additional charge)
• Bike and walking tours (additional charge)
• Cycling opportunities off-site

Wellness Services

Unwind with our spa services that include:

• Full body and couples massages
• Specialized head, neck, and foot massages
• Wellness packages available (additional charge)

Policies

Check-In and Check-Out

Check-in: From 14:00
Check-out: Until 12:00

Child and Bed Policies

Children of any age are welcome. For those traveling with infants:

• 0 - 2 years: Cot available upon request, free of charge.
• 7+ years: Extra bed upon request at VND 300,000 per person, per night.

Pets

Unfortunately, pets are not allowed at the hotel.

Frequently Asked Questions (FAQs)

What is the cancellation policy?

Cancellation and prepayment policies vary according to accommodation type. Please check the specific conditions when booking your stay.

Is there parking available at the hotel?

No, parking is not available on-site.

What languages are spoken at the hotel?

Our staff speaks English, Vietnamese, and Chinese to assist guests from various backgrounds.

Are there any special amenities for families?

Yes, we offer family rooms and children of all ages are welcome, with provisions for cots and extra beds available upon request.

How can I make a special request for my stay?

Guests can make special requests during the booking process or by contacting the hotel directly.

Conclusion

Serene Boutique Hotel & Spa is more than just a place to stay; it's a gateway to experiencing the vibrant culture of Hanoi while enjoying high-quality comfort and service. Whether you're traveling for business, leisure, or a romantic getaway, the hotel promises a memorable experience tailored to your needs.